Improve Your Logistics Performance

What is key to distribution success?  A company’s logistics performance. Do you need to improve your logistics performance?

A highly effective warehouse is one that efficiently receives and stores stock, picks and packs it speedily and accurately, and then distributes it to customers quickly. This is crucial with todays customer’s expectations. But how can you make your warehouse operations more efficient so that you can improve your logistics performance, and in turn increase your profitability?

There’s no doubt that supply chain and logistics issues are critical to any company’s success. But dramatic improvements don’t always involve large-scale strategic overhauls or process changes that require months to implement. The following tips will help you can increase productivity and enhance warehouse operations to improve your logistics performance.

1. Optimise your warehouse layout

Having the optimal warehouse layout for your operation is key to maximising productivity. You need your products to be located in the best positions, so that the general flow through the warehouse is unproblematic. Business intelligence is vital for discovering which products are selling well. Fast-moving stock needs to be quickly accessible so that operatives aren’t spending too much time traversing the warehouse.

A warehouse must react to changes in sales velocity. If products become more popular, of if they are seasonal, then a flexible strategy needs to be adopted so that products can be moved in and out of the prime picking positions as needed. There are many strategies that can be employed: looking at slotting can identify which product lines should be placed where in your warehouse, and cross-docking can be employed for fast-moving items.

2. Choose the best picking strategy for your operation

The faster your employees pick orders, the better. So it’s essential that you choose the right picking strategy for your warehouse.

There are many methods to choose from. Driven by your warehouse management system (WMS), task interleaving is an advanced strategy that can combine multiple tasks on one trip through the warehouse.

Other ways of maximising operatives’ picking time include wave picking, batch picking and zone picking. In general, batch picking is good for warehouses stocking small items; wave picking is efficient for companies with a larger number of SKUs and zone picking is effective for larger operations.

Another way to ensure that you more orders get out of the door on time is whether you choose a picker to goods or goods to picker approach.

3. Employ technology and robotics

Technology such as WMS and robotics can automate and speed up processes within the warehouse.

It might be that you consider employing voice picking, where hands-free operation allows workers to be more productive. Rather than checking picking notes or manually checking off items as they are picked, voice control can direct operatives to pick and there’s no need for clipboards or handheld scanners.

Or it could be that your strategy is to automate much more than this. Labour-saving robots can operate 24 hours a day, 365 days a year, without lighting, heating or stopping for tea breaks. You don’t’ need to fully automate a warehouse though. Robots can undertake tasks like transporting shelves or bins to pickers. Or they can take replenishment stock to operatives for putaway.

Other technology like WMS, transport management (TMS), and multi-carrier management – all integrated into a single platform – can enhance warehouse processes. They also allow you to have full visibility of your warehouse operations so that you can measure logistics performance.

4. Use stock planning and forecasting software

Balancing varying demands in the warehouse can be tricky. Having the right amount of stock is vital to ensure customer demand is met, but that not too much money is held up in slower-moving stock.

Advanced replenishment and stock planning and forecasting each bring significant improvements in warehousing, helping to streamline stock management.

Planning, forecasting, replenishment and optimisation of stock can even be automated. It can improve item availability, reduce stock-holding, minimise out of stock situations and even bring an increase in sales.

5. Train your staff

Staffers who are habitual of managing orders and information in the traditional way must be trained on the modern techniques. This can be done internally by your HR department or you can ask the software vendor to arrange training sessions for your team. Moreover, you can invite the system architect and your data management team to come over and provide weekly insight to your team on the floor and warehouses. This will enable smooth flow of information across the value chain.

6. Set and measure KPIs

Of course, no attempt to improve efficiency and logistics performance can be achieved without measuring what you’re doing. You need to be able to assess your performance, set targets for improvement and then measure how you’re faring as you go on.

We recommend that warehouses track 7 core KPIs. Together, these give a holistic view of logistics performance and allow distributors to continually monitor and improve.

  • Receipt Accuracy (Inbound)
  • Receipt Performance (Inbound)
  • Shipped On Time In Full (Outbound)
  • Pick Performance (Outbound)
  • Cycle Count Accuracy (Inventory)
  • Space Utilisation (Inventory)
  • Stock Turn (Inventory)

In Summary

Logistical efficiency is defined as how smoothly an enterprise conducts its operations. Typically logistics is all about the movement of physical goods and vital information. From raw material to warehouse management, supply chain to labour administration, product shipment to information management, everything comes under logistics management.

Last but not least – Keep your facilities and vehicles in top shape.

Ensure that your warehouses, offices and even vehicles are always clean, organized and in top shape. This can help prevent pests from ransacking items in your warehouses; it can help you keep your office(s) pleasing in the eyes of clients, and it can also help you prevent delays on pick up and deliveries.

By following the above recommendations and investing in the latest WMS systems will ensure you improve your logistics performance and increase profitability.