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Palletforce to Revolutionise Warehouse Operations

We’re excited to announce that Palletforce, the UK’s market leader in express palletised freight distribution, has partnered with Clarus WMS to supercharge their logistics operations. This partnership reflects Palletforce’s commitment to staying at the forefront of logistics technology. By integrating Clarus WMS, they’ll automate traditionally manual tasks like invoicing and gain real-time operational visibility, all while giving customers greater control and transparency over their deliveries.

Kate Lovatt, IT Director at Palletforce, expressed her enthusiasm for the new partnership:

“Technology has always been at the core of what we do at Palletforce. Our SuperHub and live tracking system set the standard for express freight distribution, and now, with Clarus WMS, we’ll push even further ahead. We’re excited about the efficiencies this will bring, not just for us but for our customers as well.”

Palletforce: Industry Leaders in Freight Distribution

Palletforce is a name that’s synonymous with fast, reliable, and innovative freight services. Whether it’s next-day delivery or a large-scale logistics operation, they’ve been trusted by thousands of businesses across the UK for over 20 years. Operating out of their cutting-edge SuperHub in Burton upon Trent, Palletforce coordinates shipments from more than 120 depots across the country. Their mission? To make sure every single pallet moves seamlessly and efficiently from point A to point B.

At the heart of their operations is live tracking technology, which provides customers with full visibility of their consignments. It’s this kind of forward-thinking investment that’s earned them the trust of over 15,000 SMEs. And with nearly 50 million pallets delivered under their belt, Palletforce is a key player in keeping businesses across the UK moving forward.

But the team at Palletforce isn’t content with just maintaining their status as industry leaders. They understand that logistics is evolving fast, and customers expect even more flexibility, speed, and accuracy. To stay ahead, they knew they needed to overhaul certain processes that were still manual. That’s where we come in.

Meeting the Challenge Head-On

When Palletforce approached us, it was clear they were looking to push boundaries. Their SuperHub and tracking system were already leading the way, but behind the scenes, some key tasks—like invoicing and customer data management—were still being done manually. They needed automation to scale faster and smoother, without compromising service quality.

We were ready to help. With Clarus WMS, Palletforce saw an opportunity to replace outdated processes with automation, freeing up their teams to focus on delivering what they do best: fast, dependable service.

Here are some of the key areas we’re helping to transform:

  1. Manual processes: Tasks like invoicing were taking up too much time, slowing down productivity.
  2. Automation: They wanted to give customers more self-service options and real-time flexibility to control and track their freight.
  3. Visibility: With our system, they’ll gain deeper insights into operations, improving decision-making and performance.

Kate Lovatt explained why Clarus WMS stood out during their evaluation process: “We’ve always been pioneers in new technology, and when we looked at other solutions on the market, none of them matched Clarus WMS in terms of innovation and flexibility. This partnership is going to unlock new possibilities for us and our customers.”

The Future Looks Bright

Since kicking off the implementation, we’ve been working closely with Palletforce to ensure everything runs smoothly. Early results are already exciting:

  • Automated invoicing: One of the biggest wins so far, reducing administrative time and improving accuracy.
  • Real-time visibility: Customers will soon have greater control over their deliveries, with enhanced tracking and live updates.
  • Flexible workflows: Custom solutions tailored to fit Palletforce’s unique operations, ensuring scalability as they continue to grow.

With these improvements, Palletforce is positioning itself to lead the charge in the next wave of logistics innovation. Our partnership is about more than just technology—it’s about transforming the way freight moves and giving businesses the speed and flexibility they need to stay competitive.

Glen Wilkinson of Clarus WMS, shared his thoughts on the collaboration: “We couldn’t be more excited to partner with Palletforce. This is a company that has always been ahead of the curve, and now we’re helping them raise the bar even higher. Together, we’re going to create a freight experience that’s faster, smarter, and more flexible than ever before.”

Both companies are committed to long-term innovation, and we’re just getting started. We look forward to what the future holds as we continue to collaborate and bring new capabilities to Palletforce’s incredible network.

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