Elevating Bishopsgate’s Logistics Operations to New Heights

As Bishopsgate’s operations expanded, the need for a more dynamic and flexible WMS became clear. Their legacy system was no longer able to support the company’s growing needs, especially in managing the complexities of their Electronic Data Interchange (EDI) across multiple depots. To address this, Bishopsgate required a WMS that could do more than just manage stock. They needed a solution that could offer advanced pick, pack, and dispatch functionality, handle intricate workflows, and provide the real-time visibility and control that their clients demand.

Among Bishopsgate’s key requirements were:

• Advanced Picking and Dispatch Functionality: Bishopsgate needed the ability to pick stock based on criteria like best-before dates, serialisation, and batch control of goods. These features were essential to ensure the accuracy, timeliness, and traceability of deliveries, particularly in industries with strict compliance requirements.
• Comprehensive Reporting and Client Access: Detailed reporting capabilities, along with client portals featuring configurable roles and permissions, were critical. Bishopsgate wanted to provide their customers with full visibility and control over their inventory in real time.
• Seamless Integration with TMS: The new WMS had to integrate smoothly with their existing Transportation Management System (TMS), ensuring a seamless flow of information across all logistics processes and enhancing overall operational efficiency.
• Scalability: With a team of 60-70 users across multiple locations, Bishopsgate required a WMS that could scale effortlessly and provide consistent performance across its five depots.
• GS1 Barcode Integration: Bishopsgate needed a WMS that could work seamlessly with GS1 barcodes, which are essential for accurate and efficient stock tracking and management across their operations.
• Paperless Warehouse Processes: As part of their drive to innovate, Bishopsgate aimed to move toward a fully paperless warehouse. They required a system that would support digitisation across all processes, from picking and packing to dispatch and inventory tracking, eliminating manual paperwork and improving overall efficiency.

After evaluating several options, Bishopsgate chose Clarus WMS for its ability to meet these complex needs while offering the flexibility and scalability required to grow alongside their business. The system’s cloud-based architecture ensures that Bishopsgate’s operations will be future-proofed, with continuous updates and improvements available as their requirements evolve.

“Clarus WMS stood out because of its ability to handle our specific requirements,” said Jake Bloch, Director of Operations at Bishopsgate. “We needed a system that could integrate with our existing platforms, manage complex workflows, and provide real-time reporting, all while helping us move towards a fully paperless operation. Clarus WMS was the perfect fit.”